To conclude different solutionsĭepending on the cause of the problem, you can take action to solve it. This process is also recommended if your Samsung Galaxy Grand Prime turns off and you cannot turn it on again without removing the battery. Then the phone should work again correctly.
If this has not solved the problem, you have the option to save the data and reset the smartphone to factory settings. all applications that you have recently updated or downloaded. Otherwise, uninstall any applications that may have caused the device to be disabled, i.e. If your Samsung Galaxy Grand Prime turns off when you open a specific application, you can update your operating system and see if your Samsung Galaxy Grand Prime is working as usual again. Applications can cause such a problem.Ī particular application may not be compatible with the operating system. A software error is likely if the smartphone turns off when an application is opened, for example. If there is no hardware defect, defective software is conceivable. Depending on your smartphone, you can do it yourself or have it repaired by a specialist. If the battery of your Samsung Galaxy Grand Prime may be defective, it must be replaced. It is also likely that it is not placed correctly. Many batteries no longer work properly over time, the battery gauge may jump incomprehensible and you may need to recharge the device more often than before.Īnother cause can also be a worn or cracked battery. The battery may cause the device to shut down. If your Samsung Galaxy Grand Prime turns off, there may be a hardware defect.
Possible causes of the problem Defective battery ? In the following, we will tell you several reasons that may be related to the smartphone’s shutdown and how you could possibly solve the problem in the long term.
To find the cause, it is important to check all the accessories of your Samsung Galaxy Grand Prime. If this is the case, there may be several reasons.
Your Samsung Galaxy Grand Prime sometimes turns off by itself? It can happen that your smartphone switches itself off, even if no buttons have been pressed and the battery is charged. If the error could not be corrected Samsung Galaxy Grand Prime turns off by itself
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